Privacy Policy – ph987.com

1. Overview

ph987.com ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "your") who access or register on the ph987.com platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy applies to all personal data collected through the ph987.com website, mobile platform, customer support channels, and any other touchpoint through which you interact with ph987.com. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account or using the ph987.com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ph987.com platform.

2. Data We Collect

ph987.com collects the following categories of personal data:

Identity & Contact Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Email address
• Mobile number
• Residential address (province, city, barangay)
• Government-issued ID details (e.g., Philippine passport number, driver's license number, SSS/UMID number)

Financial Data

• GCash account number or registered mobile number
• PayMaya/Maya account details
• Bank account details (bank name, account number) for withdrawal processing
• Transaction history (deposits, withdrawals, wagers, winnings)

Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Login timestamps and access logs
• Game history and betting patterns

Communications Data

• Support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing preference settings

3. How We Collect Data

ph987.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 9).
• Third-party sources: Identity verification data from accredited verification service providers; fraud and risk data from anti-fraud partners; payment data from payment processors such as GCash and Maya.
• Publicly available sources: In limited circumstances, ph987.com may supplement your data with information from publicly available Philippine government databases for identity verification purposes.

4. Purpose of Processing

ph987.com processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your ph987.com account.
• Identity and age verification: Confirming that you meet the 21+ age requirement and verifying your identity as required by Philippine regulations.
• Transaction processing: Processing deposits, withdrawals, and wager settlements in Philippine Peso (PHP).
• Legal and regulatory compliance: Meeting obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion and limit-setting tools.
• Customer support: Responding to your inquiries, complaints, and support requests.
• Platform improvement: Analyzing usage data to improve the ph987.com platform, fix bugs, and develop new features.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law.

5. Legal Basis for Processing

ph987.com processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our contract with you (i.e., operating your ph987.com account and processing transactions).
• Legal obligation: Processing required to comply with applicable Philippine law, including AMLA reporting obligations, PAGCOR regulatory requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

ph987.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Accredited third-party KYC (Know Your Customer) service providers for age and identity verification.
• Game software providers: Third-party game developers whose games are hosted on the ph987.com platform, who may receive anonymized session data for game performance purposes.
• Anti-fraud and security partners: Service providers who assist ph987.com in detecting and preventing fraud, money laundering, and unauthorized access.
• Regulatory and law enforcement authorities: Philippine government agencies, including the AMLC (Anti-Money Laundering Council), NPC (National Privacy Commission), and law enforcement, where required by law or court order.
• Professional advisors: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of ph987.com are required to implement appropriate technical and organizational security measures and to process data only in accordance with ph987.com's instructions.

7. Data Retention

ph987.com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, ph987.com will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

ph987.com implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the ph987.com platform
• AES-256 encryption for sensitive data stored at rest
• Two-factor authentication (2FA) available for all registered accounts
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and penetration testing
• 24/7 fraud monitoring and anomaly detection systems
• Secure data centers with physical access controls

While ph987.com takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying ph987.com immediately at [email protected] if you suspect any unauthorized access to your account.

9. Cookies & Tracking Technologies

ph987.com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limit configurations.
• Analytics cookies: Collect anonymized data about how users interact with the Platform, helping ph987.com improve performance and user experience. These are only set with your consent.
• Marketing cookies: Used to deliver relevant promotional content within the ph987.com platform. These are only set with your explicit consent.

You can manage your cookie preferences through the cookie settings panel available on the Platform. Please note that disabling certain cookies may affect the functionality of the ph987.com platform. Most web browsers also allow you to control cookies through browser settings.

10. Your Privacy Rights

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph987.com:

• Right to be informed: The right to know what personal data ph987.com collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph987.com holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your ph987.com account settings.
• Right to erasure: The right to request deletion of your personal data, subject to ph987.com's legal retention obligations (see Section 7).
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph987.com has violated your privacy rights.

To exercise any of these rights, please contact ph987.com's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." ph987.com will respond to all verified requests within thirty (30) calendar days, as required by the Data Privacy Act.

11. Minors

ph987.com does not knowingly collect personal data from individuals under the age of 21. The ph987.com platform is strictly intended for adults aged 21 and above, in accordance with Philippine law and PAGCOR regulations governing online gaming.

If ph987.com becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings or balances in such an account will be handled in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on ph987.com, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12. Cross-Border Data Transfers

ph987.com primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game software developers.

Where such transfers occur, ph987.com ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012
• Transfers only to countries or organizations that the National Privacy Commission has recognized as providing adequate data protection
• Your explicit consent, where required by applicable law

ph987.com will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your prior consent.

13. Policy Amendments

ph987.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page under "Last Updated."

When material changes are made to this Policy, ph987.com will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the Platform. We encourage you to review this Policy periodically to stay informed about how ph987.com protects your personal data.

Your continued use of the ph987.com platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must stop using the Platform and may request account closure by contacting our support team.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or ph987.com's data processing practices, please contact our Data Protection Officer:

If you are not satisfied with ph987.com's response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.